Elk Grove Golf Studio ("we," "us," or "our") operates an indoor golf simulator facility located at 9105 Laguna Main St., Suite 150, Elk Grove, CA 95758. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a session, join our loyalty program, or otherwise interact with our business.

Information We Collect

We may collect the following types of information:

  • Contact information: name, email address, and phone number when you book a session, sign up for our email list, or contact us

  • Booking and scheduling information: appointment details, session history, and preferences submitted through PodPlay, our scheduling platform

  • Payment information: when you make a purchase, payments are processed securely through Stripe. We do not store your full credit card number, CVV, or other sensitive payment details on our own servers

  • Membership and loyalty program data: activity related to our Azalea Club loyalty program

  • Website usage data: standard technical information such as browser type, device information, and pages visited, collected automatically when you use our website

How We Use Your Information

We use the information we collect to:

  • Schedule and manage your simulator bay bookings and lessons

  • Process payments for services, memberships, and merchandise

  • Send booking confirmations, reminders, and related communications

  • Send promotional emails, newsletters, and updates about tournaments, events, and offers (only if you've opted in)

  • Track and manage loyalty program participation and rewards

  • Improve our website, services, and customer experience

  • Respond to inquiries and provide customer support

Email Communications

If you sign up for our mailing list, your email address is stored and managed through MailerLite, our email marketing platform. You can unsubscribe from promotional emails at any time using the link included in every email we send.

Third-Party Service Providers

We work with trusted third-party providers to operate our business, including:

  • PodPlay — for appointment scheduling and booking management

  • Stripe — for secure payment processing

  • MailerLite — for email communications

These providers have access to the information necessary to perform their functions on our behalf and are contractually obligated to keep it confidential and secure. We do not sell your personal information to third parties.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have rights under applicable law (such as the California Consumer Privacy Act) to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your personal information

  • Opt out of marketing communications at any time

  • Request information about how your data has been shared

To exercise any of these rights, contact us using the information below.

Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Elk Grove Golf Studio
9105 Laguna Main St., Suite 150
Elk Grove, CA 95758
info@elkgrovegolfstudio.com